Nodus City / Nodus City Player

Delete Your Nodus City Account and Data

You can permanently delete your Nodus City player profile and associated personal information at any time.

App developed and operated by Joris Petillion under the Nodus name · Belgium

Delete your data in the app

Open Nodus City and go to:

Settings → Privacy → Delete Player Profile
Then confirm Permanent deletion.

Your player profile and associated personal information will then be deleted and your local player session will be cleared.

The option is also available on the post-game screen, in the team panel during a game, and from the start screen of the app.

Request deletion without the app

If you have already removed the app, cannot access your player profile, or otherwise cannot use the in-app deletion option, you can request deletion by email:

Use the subject
Nodus City data deletion request

Please provide only enough information for us to locate your player profile, such as:

  • the email address associated with the profile;
  • your player/display name;
  • the game you participated in, if known.

Do not send passwords, identity documents or other unnecessary sensitive information.

What will be deleted?

Where associated with your player profile, deletion includes:

Deleted
  • player/display name
  • email address
  • phone number
  • profile photo
  • player/user identifier and session identifiers
  • device and push notification identifiers
  • location information associated with the profile, including the recorded location trail
  • other personal information associated with the player profile
Kept, de-identified
  • photos, videos, audio and answers you submitted during a game
  • team scores and game results

This content was shared with the other participants of that game and stays part of that game's shared gallery and results. After deletion it is no longer linked to your name, contact details or any identifier that identifies you.

If you want a specific photo, video or recording removed from a game gallery as well, say so in your request and we will remove it.

Information that must be retained for legal, security or fraud-prevention purposes may be retained only for as long as necessary for that purpose.

Deleted information may remain temporarily in encrypted backups until those backups are automatically overwritten or deleted, normally within 30 days.

How long does deletion take?

In the app: deletion is initiated immediately and takes effect at once.
By email: requests are normally processed within 30 days after we have enough information to identify the relevant profile.

Privacy Policy

More information about how Nodus City handles personal information is available at:

https://nodus.tools/legal/city-privacy

Contact

Nodus City / Nodus
Joris Petillion
Belgium